FAQ

My Doppler won't connect to Wifi
Sorry you're having trouble getting your Doppler connected to Wifi!  Please make sure the Wifi network you're connecting to will work with a n...
Wed, 10 Nov, 2021 at 6:57 PM
How do I change the color on the clock?
Changing the color of the Doppler is very easy. Here are the quick instructions: From the app, select SETTINGS on the main screen and tap Doppler col...
Wed, 10 Nov, 2021 at 7:00 PM
Why can't I edit the system alarm?
 The system alarm is the same alarm that will be triggered by pressing the alarm button on the Doppler. By default, it is disabled (the alarm isn’t turned o...
Wed, 10 Nov, 2021 at 7:01 PM
Why are some alarms different colors?
The alarm that will go off next is displayed in one of three colors on the Doppler: Alarm Alarm symbol displayed Description System alarm Red alarm ...
Wed, 10 Nov, 2021 at 7:02 PM
Can I change the Doppler wake word from Alexa?
Amazon does not permit us to have a different wake word on our Alexa built-in device. Sorry about that! When Amazon allows us to change the wake word, we wi...
Tue, 26 Jan, 2021 at 5:54 PM
How do I wake up to music?
You can use Alexa to wake up to music! Simply ask, “Alexa, wake me up to Rock music at 7 am”. Alexa will wake you up to the proper music genre at the proper...
Tue, 26 Jan, 2021 at 6:07 PM
I'm having issues setting up the Doppler! Help!
You'll want to quit onboarding and start again, click the button on the Doppler. The Doppler will enter into standard operation and show the time. Per...
Thu, 11 Nov, 2021 at 2:12 PM
My app won't connect to my Doppler! This worked before!
Sorry for the trouble! The Doppler needs to be connected to the internet in order to talk to the app. Please try a power cycle (unplug, wait 5 seconds, an...
Thu, 11 Nov, 2021 at 2:13 PM
Bluetooth music isn't working!
Make sure that Bluetooth is turned on in your phone’s system settings. Follow these steps: 1. Power cycle your Doppler. 2. Forget/unpair the Doppler from ...
Thu, 11 Nov, 2021 at 2:15 PM
My Doppler has green lights at the top going back and forth!
These lights, called KITT lights should only happen when the Doppler is updating or just powered on.  If your Doppler is rebooting constantly or has an ...
Thu, 11 Nov, 2021 at 2:17 PM