FAQ

Whenever I say “Alexa”, the Doppler shows a flashing red light bar
Make sure you have a working Internet connection, and then sign back into Alexa using the Sandman app. See the “Troubleshooting” chapter in the User Guide f...
Thu, 11 Nov, 2021 at 2:17 PM
Why is the Doppler’s Microphone button orange
The Doppler is connected to WiFi but not to the Internet. Check the router and cycle the power to the router or modem. See the “Troubleshooting” chapter in ...
Thu, 11 Nov, 2021 at 2:18 PM
How do I factory reset my Doppler?
Follow these steps to factory reset the Doppler: 1. Hold and together until the display shows 00:00. 2. Press to confirm (or to cancel).
Thu, 11 Nov, 2021 at 2:18 PM
The Doppler doesn't have the right time or there is no day of the week shown! Help!
Your Doppler either has the wrong time zone or is not connected to the internet.  Please go into the Sandman app and change your time zone from the righ...
Thu, 11 Nov, 2021 at 2:20 PM