FAQ

How do I set up the weather and temperature?
The weather and temperature features will be made available in a future update.
Thu, 12 Mar, 2020 at 5:56 PM
How do I add the Doppler to an Alexa group?
The Doppler does not currently support multi-room music with Alexa. We are working on getting this implemented.
Thu, 12 Mar, 2020 at 5:56 PM
Why is the power brick so big?
The Doppler has the ability to charge 6 devices at once while powering over 100 LEDs in its display, it requires a large power brick to deliver the necessar...
Thu, 12 Mar, 2020 at 5:56 PM
How do I set up the Quick Access Buttons 1 & 2?
The Quick Access Buttons will be made available in a future update.
Thu, 12 Mar, 2020 at 5:55 PM
I'm stuck at "Pairing the Sandman Doppler" in the app.
If you are stuck trying to enter the pairing code into the Doppler, please be sure that you are entering a 6-digit code. The first four digits are displayed...
Thu, 12 Mar, 2020 at 5:53 PM
What's a time offset?
The Doppler has the ability to display the time offset slightly for those that want. There are many reasons for applying a Time Offset to your Doppler, for ...
Thu, 12 Mar, 2020 at 5:50 PM
My Doppler won't connect to Wifi
Sorry you're having trouble getting your Doppler connected to Wifi!  Please make sure the Wifi network you're connecting to will work with a n...
Thu, 12 Mar, 2020 at 8:22 PM
How do I change the color on the clock?
Changing the color of the Doppler is very easy. Here are the quick instructions: Hold until display shows a rainbow, select color using or . Press...
Thu, 12 Mar, 2020 at 5:36 PM
I'm stuck at the Sandman App pairing screen. Help!
When trying to pair with the Doppler, make sure you're entering a 6 digit code rather than 4. The last two digits are on the bottom right. If the 6 dig...
Tue, 26 Jan, 2021 at 5:42 PM
Is Spotify supported?
Spotify isn't currently supported, but Amazon Music, Tune in, Iheartradio, Audible, Deezer, SiriusXM are all supported. To add these, set them up in th...
Tue, 26 Jan, 2021 at 5:52 PM